About The Old Court House Dental Practice

Reasons why our patients choose us

We are a well established, progressive practice with a reputation for providing high quality care which is focused on our patient’s best interests.

We feel passionate about building good relationships with our patients, where our patients are genuinely valued and welcomed into our practice. We are proud to say that the majority of our patients have come to us through personal recommendations from our existing patients which we encourage.

If you are searching for a dental practice that always put your dental needs first, which you can completely trust, then we welcome you to our practice.

Practice History

277 High Street became known as The Old Court House when the new courthouse was built behind the council offices at Pipbrook in the 1980’s. The Police lantern has been retained outside the front door.

It was a structural surveyor’s office for a number of years before being redeveloped and refurbished to offer a better service as a modern family orientated dental practice by David Rickard in August 2006.

Over the years the practice has grown from just one surgery in Cape Place then at The Chine to now 3 surgeries with a modern, air conditioned, friendly ambience, we are looking to provide a stable base to provide our patients with a long-term relationship and continuity of care with their dentist.

Here at The Old Court House Dental Practice, we offer a complete service which includes Implants and minor oral surgery services including sedation for anxious patients.

We were one of the first practices nationally to achieve the BDA Good Practice Award in 2003 and are currently accredited by BUPA. We are committed to quality standards as set by the British Dental Association.

Frequently Asked Questions

How can I pay for the services at Old Courthouse Dental Practice?

Payments are acceptable by Switch (Maestro), Credit card, personal cheque, cash or direct debit. - Payment is appreciated at the end of each visit (before leaving) for the care provided that day. If you are unsure whether there is a charge, please ask at reception before going into the surgery. - Usually a written estimate can be produced within moments for a series of visits including invoices and receipts for any payments made. - Payment by invoice can be arranged with your dentist’s prior consent, once you are an established credit worthy patient of the practice. - Payment of such invoices is due within 10 days please.

What is your emergency criteria?

Generally during working hours, emergency patients will be seen by a dentist the same day. Provision is made in the appointment books for emergency appointments daily. The Old Courthouse Dental Practice receptionist will need to know what is the severity of the pain? Does it respond to pain killers? Is there any bleeding, swelling, sharp edge cutting tongue/cheek or a missing front tooth? The out of hours emergency service is open to registered patients of the practice, their family or a visiting relative or close friend. Anyone phoning the service would be offered advice. The dentist reserves the right to request treatment is provided during normal working hours.

Do you have a cancellation or failure to attend policy?

To keep our prices to a reasonable level it is necessary for the fixed running cost of the practice to be met. This requires the dental surgeons and their surgeries running to maximum efficiency. For these reasons we have in place a non-attendance policy and a short notice cancellations policy. This is for patients who fail to attend, or cancel their appointment with the dentist without giving 24 hours notice. We now request patients give 48 hours notice to change a Dental Hygienist appointment to allow us time to offer the appointment to another patient. We view hygienist work as very important in the prevention of dental disease. As with both the dentists and Hygienists all efforts will be made to fill the appointment time with another patient so the cancellation fee can be waived. This cannot however be guaranteed or relied on. We therefore reserve the right to charge £40.00 for every 15 minutes of unfilled appointment time. All charges will be made on instruction from and at the discretion of your dentist.